Mostrando entradas con la etiqueta trabajo. Mostrar todas las entradas
Mostrando entradas con la etiqueta trabajo. Mostrar todas las entradas

jueves, julio 03, 2014

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Empleo de Jefe de proyecto con Magento, 6 meses Londres

Me acaba de llegar esta oferta al buzón de correo, seguro que alguno de mis colegas esta interesado, sino ya sabes... compartan: Os dejo la descripción, para el contacto dejad un mensaje y os comento:



  6 month contract requirement open for a Magento Project Manager, based in South London. There is the option of being based out of mainland Europe offices if candidates prefer. Candidates must have a strong general eCommerce background, with experience with Magento migrations either in an agency or corporate environment. 

A hands-on technical background is required in addition to experience dealing with multi-partners in major international eCommerce projects. Magento experience is obviously essential. This is a genuinely brilliant opportunity to work on a major programme. Please send an up-to-date CV if interested for a full job spec.

martes, abril 29, 2014

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Trabajo en Madrid con General Electric: Account Executive Job

Account Executive Job

Date: Apr 28, 2014
Location: Madrid, ES
Job Category: Sales
Location: Madrid, ES
Job ID: 867754-135032
Division: Sales

The Account Executive - Corporate is the primary sales contact for a portfolio of 50 of the largest customers in the Corporate Accounts (CA) segment. The Account Manager-SMS&P (ACCOUNT EXECUTIVE - CORPORATE ROLE) is the most senior account manager role within Small and Midmarket Solutions & Partners Group (SMS&P). This role is dedicated to generating revenue, deploying Microsoft products, and increasing customer satisfaction.

Corporate Accounts (CA) customers at Microsoft include enterprise customers, commercial and/or public sector, with at least 250 users up to several thousand users and are divided into two account segments: Corporate Account Managed (CAM) and Corporate Territory Managed (CTM). 

The Account Executive - Corporate role develops and maintains customer relationships at the CxO level and with both the IT Decision Makers and the Business Decision Makers to demonstrate Microsoft’s commitment to helping customers solve challenges and improve their businesses.

The Account Executive - Corporate role is not only responsible for account management, opportunity creation, and pipeline targets, but the Account Executive - Corporate role also manages the sales cycle in coordination with a Microsoft Partner. The Account Executive - Corporate role the opportunity to a close. 

The Account Executive - Corporate role performs this role primarily by developing relationships and uncovering opportunities using technology (i.e. phone, email, IM, social networking); however, it is not uncommon for the Account Executive - Corporate role to also make customer visits as necessary.

The successful Account Executive - Corporate role is an experienced senior sales person who enjoys a complex and fast-paced environment, who is dedicated to revenue growth and keeping his/her customers happy.

Corporate Accounts (CA) customers at Microsoft include enterprise customers, commercial and/or public sector, with at least 250 users up to several thousand users and are divided into two account segments: Corporate Account Managed (CAM) and Corporate Territory Managed (CTM). Goals for these segments include driving revenue growth, market share, and customer satisfaction. CA account managers manage relationships with these enterprise customers, work to understand and document their business objectives, and then in conjunction with qualified Partners, offer Microsoft solutions that exceed customer expectations.

The Account Manager - SMSP allows Microsoft to better serve the larger customers in the Corporate Accounts segment. This role is dedicated to increasing revenue and improving customer satisfaction through senior account management working in tandem with Microsoft Partners.

The Account Executive - Corporate role adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) and Business Development Manager (BDM) levels. The Account Executive - Corporate role develops actionable territory plans and account plans that define clear revenue and customer satisfaction growth strategies. Success is measured by annuity penetration (including Premier attach), high renewal rates, increasing customer satisfaction and for driving customer migration into online business (Cloud, O365, etc.).

This role is unique in its ability to effectively leverage technology to build strong relationships with the accounts in its portfolio. It is also unique in its ability to work directly with and through Microsoft Partners to meet customer needs.

Requirements:
- 5 - 8 years of related experience
- Bachelor’s Degree (B.S./B.A.)
- MBA (preferred)

Knowledge, Skills, and Abilities:

• Demonstrated understanding of solution selling techniques and selling software solutions to business customers
• Experienced in building strong and collaborative internal and customer BDM relationships without ever meeting in person.
• Can navigate a customer through a sales, negotiation or technical presentation via the telephone.
• Solid knowledge of the business, customers, partners, Microsoft strategy and how they work together 
• Able to qualify sales opportunities and position MS partners in the overall sales process
• Demonstrated communication skills including clear and concise verbal and written business communication in local language
• Able to focus on achieving positive, concrete results contributing to business success
• Demonstrated negotiation and conflict resolution skills
• Has passionate attitude for sales and technology as an enabler for a company’s growth.
• Has strong time management and prioritization skills; is organized and methodical in his/her approach.

Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of colour, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief”.


Job Segments: Business Development, Sales, Cloud, Account Executive, Social Media, Technology, Marketing

martes, abril 22, 2014

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Empleo Microsoft Madrid: Global Account Technology Strategist

Job Category: Sales
Location: Madrid, ES
Job ID: 872542-138146
Division: Sales

Purpose:
The Global Account Technology Strategist (GATS) exists to enable the Business & IT goals of our Customers, by delivering Business value with the Microsoft Platform, thus securing long-term Sustainable Growth for Microsoft

Key Accountabilities:

How does the GATS add value?
• Gathers 360° Customer insight of IT Technology profile, and Partner and Competitive landscape.
• Builds Trusted Technology Relationships with Technical Decision Makers, incl. the CIO, CTO and their direct reports, and IT-Pro’s.
• Develops a long-term Business-to-IT Strategy & Deployment Roadmap, while orchestrating Microsoft and Partner Resources. 
• Drives growth by Competitive Displacement, initiating capability-led (IO) conversations, supporting Solution Selling engagements, and lead leveraging the Microsoft Account Planning and MSSP Process.
• Provides Data back to GAO corp to provide a common voice around issues blocking sales, including strong connections on the GATS community.
How is the GATS role unique?
• Its focus on long-term sustainable Growth.
• Its in-depth knowledge of customers’ IT Technology environments and business processes.
• Its ability to build long-term Trusted Technology Relationships, and have solid and meaningful Strategic Technology conversations.
• Its broad knowledge of the Microsoft Enterprise Platform, and the ability mapping relevant IT Technology Solutions to the customers’ IT and Business needs and priorities.
• Its the only place where a Global Customer IT strategy and deployment can be planned and managed
• Its a Strategic link with MSR, IOP and the customer where mutually beneficial.
• It’s a key player on the Services and EPG organizations integration, as well as EPG and Operator Channel/Nokia Organizations.
Key Initiatives & Challenges:
• Deployment and Cloud usage: Drives a customer validated Deployment Plan, supported by STU, Microsoft Services and Partner resources. 
• Capability-Led Selling (IO): Initiates the IO conversation as a Trusted Technology Advisor to the TDM and supports STU or Partner resources in driving competitive opportunities. 
• Solution Selling: Identifies and supports Solution opportunities, owned and orchestrated by Account Manager, WWIND, STU, Services and Partner resources. Will required lead and drive in very specific cases.
• Supports GAO Technical Scorecard initiatives and overall evidence.

Experiences Required: key experiences, skills and knowledge:

• 5-10 years of related experience.
• Affiliation with Technology is required.
• Sales Experience is required in similar Customer’s size of Telefónica.
• Experience in Consultative Selling is recommended.
• Extensive experience in working within teams is required. 
• Experience in Project Management is recommended.
• Supervisory experience is preferable
• Customer LOB experience preferred
• Experience in Telecommunications Industry, System Integrators or Network Equipment Providers preferred.
• Experience in multicultural works preferable in Latam.

Education:

• Requires a bachelor degree in Computer Science or a similar information technology-related discipline.
• Prefers a Master degree.
• Prefers a certification in sales, sales management, complex sales training, sales methodologies, broad evangelism through events (presentation skills), consultative selling. 
• Additional training or education in Business, Sales or Marketing is preferable. 
• Optional Portuguese or German (or both) language understanding.

Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of colour, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief”.

martes, abril 08, 2014

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Empleo General Electric Madrid: Process Leader – Risk (IT Program Manager – Operations)

Date: Apr 2, 2014
Location: Madrid, Spain
Job Number:1948188
Business:GE Power & Water
Business Segment:PW-PGS Power Generation Services
About Us:GE Power & Water provides customers with a broad array of power generation, energy delivery and water process technologies to solve their challenges locally. Power & Water works in all areas of the energy industry including renewable resources such as wind and solar; biogas and alternative fuels; and coal, oil, natural gas and nuclear energy. The business also develops advanced technologies to help solve the world’s most complex challenges related to water availability and quality. Numerous products are qualified under ecomagination, GE’s commitment to providing innovative solutions that maximize resources, drive efficiencies and help make the world work better. At GE, developing people is embedded in our culture and integral to our growth. Headquartered in Schenectady, N.Y., Power & Water is GE’s largest industrial business. Follow GE Power & Water on Twitter @GE_PowerWater.

GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
Follow us on Twitter, join our LinkedIn Group or become a fan of our Facebook page. Receive job and event notifications by becoming a member of the GE Talent Community. Stay up to date on what’s happening at GE around the globe by checking out the GE Careers Blog.
Posted Position Title:Process Leader – Risk (IT Program Manager – Operations)
Career Level:Experienced
Function:Information Technology
Function Segment:Business Solutions
Location:Spain
U.S. State, China or Canada Provinces:
City:Madrid
Postal Code:28027
Relocation Assistance:No
Role Summary/Purpose:The Risk Process Leader for Margin Review (MR) process will be part of the PGS IM team supporting Risk & Modelling function. GE Energy's PGS business dedicated to optimizing the performance of our customers' plants and equipment. A contractual service agreement, or CSA, provides maintenance, parts, services and repairs, over a specified period of time. This position is responsible for operational excellence & critical business process support like Margin Review (MR) and Continuous Actualization
Essential Responsibilities:
  • Act as process lead / SME for Contract and Risk Modeling process, Simulation techniques, ITO/OTR/Finance and Margin Review Business processes
  • Work closely with the Business to identify MR related processes, which can be re-engineered before digitizing
  • Engage in continuous improvement of Risk & Modeling related processes using Six Sigma and LEAN (e.g. error detection, process control, and process design strategies)
  • Work with multiple teams towards streamlining various reports and analysis tools, identify & eliminate non-value added steps to improve business productivity and assist in accurate, timely and sound decision making
  • Bridge the gap b/n the business and the support team and be a point of contact for any functional clarifications and work with support teams & businesses to come up with agreed upon workarounds / suggestions
  • Drive proactive behavior in support teams for monitoring & issue resolutions; prioritize issues for business criticality and escalate issues as necessary; use existing metrics for monitoring issues, and develop others as needed
  • Lead or participate in planning & execution of Design Reviews, Regression Testing, Production Cutovers, and Post-Production Transition.
  • Able to perform the modeling / go thru the rigor of MR process to understand the improvement opportunities
  • Assist in the identification, validation, and analyzing the impact of new features / functionalities in MR process / ICAM application
  • Connect the dots between business requirement, technology enhancements and maintenance capabilities to develop strategies to maximize support team effectiveness
  • Quickly and accurately assimilates internal customer business processes, where appropriate, suggests and/or implements more efficient alternatives
  • Develop and maintain relationships with business partners, project teams, key strategic vendors and peers
  • Lead the Functional CCB ( Change Control Board ) and drive the Change Management process effectively
  • Lead the knowledge management initiatives for ICAM IT support team
  • Qualifications/Requirements:
  • Bachelor's degree in Information Systems, Information Technology (IT), Computer Science or Engineering
  • 6+ years of relevant and progressive experience in the field of Information Technology to address business needs of digitization
  • 3 years of experience in business planning, resource allocation and project management of implementing information technologies
  • Experience with J2EE, Oracle and integration technologies like ETL, EAI, web services and SOA concepts
  • Full understanding of change management processes incorporating multiple releases and business teams
  • Exposure to a service environment, ITIL process
  • Strong interpersonal, facilitation and communication skills
  • Capable and influential at program management and business process improvements
  • EU work permit
  • Additional Eligibility Qualifications:
    Desired Characteristics:
  • Strong customer focus, business acumen & ability to manage customer expectations
  • Process focus with a keen sense for driving standardization and simplification
  • Ability to take the broader scope of work and divide them into manageable chunks based on risk and ease of implementation
  • Experience working in a global virtual environment with multiple teams
  • "€œGo and see by myself" approach to understand and provide direction
  • Proven skills in design, analysis and interpretation of business needs
  • Ability to influence and gain commitment at all organizational levels
  • Preferably experienced in CAP (Change Acceleration Process)
  • Motivated self-starter with demonstrated GE leadership values.
  • Demonstrated ability to lead and drive change in a complex matrix environment
  • GB certification (GE employees only)

  • Job Segments: Risk Management, Operations Manager, Program Manager, Operations, Social Media, Finance, Management, Marketing
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    Trabajo en General Electric Madrid: Regulatory Affairs Technician Internship Job

    Date: Apr 2, 2014
    Location: Madrid, Spain
    Job Number:1932567
    Business:GE Healthcare
    Business Segment:Healthcare Quality
    About Us:What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world.
    We are an $18 billion unit of General Electric Company (NYSE: GE), employing more than 52,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE can bring together the best in science, technology, business and people to help solve one of the world's toughest challenges and shape a new age of healthcare.
    Something remarkable happens when you bring together people who are committed to making a difference - they do!
    At work for a healthier world.
    Learn More About Careers at GE

    Learn More About GE Healthcare
    GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
    Follow us on Twitter, join our LinkedIn Group or become a fan of our Facebook page. Receive job and event notifications by becoming a member of the GE Talent Community. Stay up to date on what’s happening at GE around the globe by checking out the GE Careers Blog.
    Posted Position Title:Regulatory Affairs Technician Internship
    Career Level:CI
    Function:Quality
    Function Segment:Regulatory Affairs
    Location:Spain
    U.S. State, China or Canada Provinces:
    City:Madrid
    Postal Code:28023
    Relocation Assistance:No
    Role Summary/Purpose:The RA Intern will support Registrations, FMI's and Quality Management System activities.
    Essential Responsibilities:
  • NPI registration – IRIS tool
  • Registration backlog Cleanup:
    - Old VSD (OS&A) registrations has to be checked (a lot of GAPS).
    - Old devices from LCS acquisition have to be registered.
    - Old IIb & IIa paper registrations has to be uploaded at NCA Website.
    - Delayed answers to NCA requests have to be done and updated.
    - Periodic CSN reports.
    - Old DATEX procedures Cleanup - My Workshop.
  • Qualifications/Requirements:
  • Graduated in Engineering, Physics, Maths, Chemistry, Health Sciences,
  • Master or Post graduated Studies in QA&RA will be appreciated,
  • High Fluency in English,
  • EU Work Permit.
  • Additional Eligibility Qualifications:
    Desired Characteristics:
  • Independent,
  • Rigorous,
  • Hardworking,
  • Open Minded,
  • Familiarized to work without supervision.

  • Job Segments: Regulatory Affairs, Technician, Law, Intern, Social Media, Legal, Technology, Entry Level, Marketing

    lunes, abril 07, 2014

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    Microsoft. Trabajo empleo en Madrid. Ventas. Abril 2014

    Solution Specialist Productivity Job

    Date: Apr 1, 2014
    Location: Madrid, ES
    Job Category: Sales
    Location: Madrid, ES
    Job ID: 874193-139134
    Division: Sales


    The Solution Specialist Productivity adds value to Microsoft by delivering the vision & customer value proposition for the Microsoft Productivity Platform leading with the cloud, discovering and owning Productivity solution opportunity revenue, wining every time against the competition, and growing market share. 

    Responsibilities:
    1. Ownership of sales opportunities, ranging from prospecting through to closure, supporting and or leading the extended sales virtual team.
    2. Inspiring customers to transform the way they deliver Productivity tools across their organizations, and enabling them to provide their Information and Task Workers new exciting Productivity experiences including social, collaboration, and messaging as a service or on premises across all devices.
    3. Creating and maintaining solution opportunity generation plans that contribute to Account Planning efforts in partnership with the Account Team (ATU) based on targeting guidance.
    4. Developing a healthy pipeline coverage of qualified opportunities covering all Productivity workloads including Enterprise Social, delivered either as a service or software deployed on-premises. 
    5. Leading and owning Productivity opportunities from 0% to 80% sales stage in Enterprise and Corporate Accounts. This includes coordination of Solution Team Unit, Account Teams, Legal and Compliance Affairs, Executive engagements, Services, and Partner resources to successfully close opportunities in alignment with forecast.
    6. Manage escalations to local sales management and Win-room to request critical support to secure wins.
    7. Contributing to the recruitment, engagement and readiness of partners who can help the SSP PRODUCTIVITY role scale in capacity.
    8. Delivering reference wins, including competitive ones that can be leveraged in future sales engagements.

    Requirements:
    • Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mould” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).
    • Ability to communicate effectively, and develop lasting relationships with “C” level executives, including senior business or technical leaders with the highest levels of business acumen and expertise.
    • Proven results leading teams to win complex sales cycles and negotiations. Prefer Microsoft or equivalent Productivity technologies and/or services.
    • Teaming/Collaboration - Demonstrates effective cross-group collaboration skills to achieve results through influence with internal and external stakeholders.
    • Deep solution selling skills with the ability to understand the customer’s business and IT pains, and map to clearly defined business value. Must be able to identify risks, and translate the feature and function set into customer solutions, disqualify opportunities early in the sales cycle, and win against the competition. 
    • Developing strong, strategic partners engaged in immediate and long-term strategic opportunities and committed to Microsoft.
    Is a resourceful problem-solver, leveraging internal and partner resources in assigned opportunities where and when needed to do what’s right for the customer.
    • 3-5 years demonstrable solution sales experience in the IT sector.

    We offer:

    A global workplace where enterprising and ambitious employees have good opportunities to grow and to pursue a career, nationally and internationally. We offer professional as well as personal development and will ensure continually consistency between your and our goals and expectations. In addition, we offer an attractive remuneration package which reflects your responsibilities and qualifications.

    Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of color, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. 



    Job Segments: Cloud, Compliance, Technology, Legal

    martes, febrero 25, 2014

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    Trabajo de Recepcionista para General Electric en Madrid

    Posted Position Title:

    Admin. Assistant/Receptionist APPRENTICE Madrid

    Career Level:CI
    Function:Sales
    Function Segment:Administration and Support
    Location:Spain
    U.S. State, China or Canada Provinces:
    City:Madrid
    Postal Code:28038
    Relocation Assistance:No
    Role Summary/Purpose:
    Essential Responsibilities:
  • Control of physical and online filing with essential documents to the business such as contracts, deals, taxes, etc.
  • Data digitalization
  • Invoices: filtering, scanning and uploading in the system
  • Keep business data base up to date
  • Take responsibility for reception tasks such as mailing, taxi booking, meeting rooms control, office supplies, visits and switchboard
  • Provide other administrative services as per business needs
  • Qualifications/Requirements:
  • Secretarial or administration or similar degree (FP or University). No experience is required
  • Good computer skills: Microsoft Package and Outlook. Other tools will be valued
  • Effective time management and organizational skills
  • Good team player, with ability to interact effectively with staff at all levels
  • Ability to work accurately, quickly, and complete tasks according to specific instructions and deadlines
  • Willingness to seek assistance from more experienced staff and learn from them
  • Good written and oral ability in the English language
  • Understanding of Catalan language. Written and oral ability in that language will be valued
  • Madrid is considered as a city location for this role.
  • EU work permit
  • Additional Eligibility Qualifications:
    Desired Characteristics:Madrid is considered as a city location for this role.


    Job Segments: Apprentice, Receptionist, Administrative Assistant, Social Media, Real Estate, Entry Level, Administrative, Marketing, Sales

    lunes, febrero 10, 2014

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    Empleo en Microsoft: Ingeniero de soporte de Exchange #trabajo #leonesp

    Support Engineer Exchange Job

    Date: Feb 6, 2014
    Location: Madrid, ES
    Job Category: Customer Service & Support
    Location: Madrid, ES
    Job ID: 868356-135378
    Division: Services & Support

    Support Engineer Exchange
    Madrid

    You will be providing support to our Exchange customers, coming to their aid when they require assistance in deploying and operating the product, providing high quality technical support for the assigned technology and work on difficult customer issues. The right candidate will have a passion for technology and for helping customers. The role will solve complex problems involving broad, in-depth product knowledge. The role will drive all customer communication and keep the customer informed at all times, having always the customer’s satisfaction as the primary goal. 

    KEY ACCOUNTABILITIES
    - Manage relationships with customers and partners ensuring consistently clear written communications including the documentation of incidents, demonstrating the effective resolution of customer’s issues
    - Efficiently analyze problems and find solutions to meet customer needs.
    - Ability to initiate and build effective working relationships. 
    - Actively participate in team triages and meetings to share knowledge with other engineers in order to share best practices and resolve customer issues quickly and efficiently.
    - Continue to grow and develop specialized expertise in complex MS technologies, and contribute to the overall growth of the team’s technical knowledge.
    - Act as technical resource for broad and complex issues

    RESPONSIBILITIES
    - Represent Microsoft with corporate customers and assist them in resolving technical issues utilizing Microsoft products and technologies. 
    - Foster positive customer relationships and build customer loyalty while effectively managing challenging situations.
    - Demonstrate strong interpersonal and communication skills
    - Manage critical situations that may involve challenging technical issues and diverse audiences 
    - Apply a logical and methodical approach to problem solving.
    - Create technical content including Knowledge Base articles, whitepapers, training documents, and blog postings. 
    - Respond to select newsgroups and contribute to proactive knowledge transfer.

    QUALIFICATIONS 
    - Candidates should have a strong technical background with 3+ years of Industry experience in Microsoft Exchange 2003 / 2007 / 2010 / 2013.
    - Design, administration and/or support experience with Microsoft Exchange
    - Knowledge of Microsoft Exchange concepts like Mailbox and Public Folder Databases, Mail Routing and messaging protocols, Clustering and Redundancy, performance tuning and hardware design
    - Familiar with Exchange Anti-Spam, Anti-Virus, Backup solutions
    - General networking knowledge (TCP/IP, DNS, DHCP and similar)
    - Experience from Windows Server 2003, 2008/2008R2 and IIS6 of IIS7
    - Service minded attitude and strong customer service skills.
    - Accurate and logical problem solving
    - Strong in both verbal and written communication (Both excellent in Spanish and English) - 
    - B.S. degree in C.S. or E.E. or equivalent in IT experience.
    - Microsoft Certifications is a plus

    Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of colour, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief”.

    SS:WWMS

    lunes, enero 27, 2014

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    Trabajo Madrid: Microsoft busca Soporte de Dynamics NAV

    Aqui os dejo los detalles de la oferta:

    Support Specialist – Dynamics NAV Job

    Date: Jan 22, 2014
    Location: Madrid, ES
    Job Category: Customer Service & Support
    Location: Madrid, ES
    Job ID: 866896-134370
    Division: Services & Support

    Location: Madrid, Spain

    Role Purpose

    The successful candidate will work within a team (local and EMEA wide) of support specialists focused on resolving our Customer and Dynamics Partner Channel customer’s technical & product issues by providing technical support on Microsoft Dynamics NAV. This requires scoping the customer’s and partner’s expectations and collaborating with others to meet those expectations in the shortest possible time.

    The candidate should have a strong Technical Support/ERP background with a solid experience in the operational functions of a business e.g. Accounting, Controlling, Distribution and/or Manufacturing backed up with a corresponding theoretical foundation or Technical Area.
    Knowledge of one or more Microsoft Server systems like Windows Server, BizTalk Server, Exchange Server, SharePoint products, etc. and experience in application development - preferably Visual Studio or . Net - is beneficial too.

    Team/Department Mission 

    Solve the customers’ problem in the quickest way possible by putting them at the center of everything we do.

    Key Accountabilities
    • Communicate with customers, Customer Services & Support (CSS) engineers and appropriate subsidiary staff via electronic correspondence or telephone. Assist with onsite support regarding mission critical problems experienced with the supported technology & product within your team.
    • Solve complex level of problems, involving broad product knowledge or functionality speciality redirected by CSS or escalated by EMEA subsidiary sites. Provide solutions that satisfy customers which will involve handling difficult situations (complaint handling, sensitive customer, mission critical)
    • Take an active role in challenging and suggesting enhancements on existing processes and workflow.
    • Develop own technical & functional knowledge on products/technologies related to the team scope.
    • Write technical articles in order to distribute technical information to all Customers, CSS engineering and subsidiary staff
    • Attend triage meetings with local CSS engineers to share knowledge and efficiently develop customer solutions.
    • Develop and deliver internal CSS and customer technical trainings/workshops in speciality areas.
    • Assist with special projects as assigned (international Bus & Process Improvement). Assist in special projects in conjunction with other MS departments (MCS, Pre Sales …).
    • Assist in hot-site issues by setting customer expectations, devising action plans and communicating to BG, SMS&P, partners and customers.
    • Use sophisticated tools to analyse complex problems and develop solutions to meet customer needs. 
    • Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event).
    • Work with local marketing people for product feedback & new product launches.
    • May Participate in 24x7 rotation based on products/technologies knowledge (Country dependent)

    Key Success Criteria
    • Ability to delight customers, contribution to team customer satisfaction goals
    • Show high level of efficiency, reflected in improvement of Total Minutes Per Incident (TMPI)
    • Excellent Team player
    • Strong ownership of customer issues
    • Realize personal accountability within team
    • Role model in Excellence in Execution like full time tracking of all labor invested, following all internal processes etc.

    Knowledge, Skills and Experience

    Essential Experience:
    • Technical support &/or Dynamics NAV functionality support in a SCM and/or TECH area with proven experience.
    • Microsoft Dynamics NAV Experience (version NAV 5.0/ NAV 2009 and higher) would be beneficial. In depth knowledge of Microsoft Server products (BizTalk, Exchange , SQL Share Point) and/or Application Development (.Net or Visual Studio) would be appropriate instead.
    • Ability to take leadership in one specific product or area of business processes.
    • Communication skills in international environment
    • Good knowledge of English and Spanish

    Technical/Functional Skills
    • Dynamics NAV Products or other ERP products in Small & Medium Business marketplace: 
    Skills in 1 or more ERP areas like beneficial:
    o Trade & Logistics 
    o Production
    o Resource Planning
    o Finance
    o Project Accounting
    o Etc.

    Personal Attributes/Interpersonal Skills
    • Customer focused
    • Technically credible
    • Excellent communication skills both spoken and written
    • Able to work well under pressure and meet commitments
    • Ability to communicate with international customers (cultural awareness)

    Qualifications
    • MCPs / Microsoft Dynamics Certifications
    • Other Business Process industry recognized accreditations desirable

    Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of colour, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief”.

    SS:WWMS


    Job Segments: Developer, Engineer, System Administrator, SQL, ERP, Technology, Engineering

    martes, enero 21, 2014

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    General Electric Empleo Madrid con Derecho

    Aquí os dejo los detalles de la oferta:

    Analyst 1 - AML Program Job

    During the first time on the assignment this role will be focus principally on AML clearance of hits and on new version of the Bridger tool Essential Responsibilitie Responsible for supporting overall compliance strategy to enhance the program for the business. 

    Work with HQ compliance to maintain and improve compliance policies, procedures, controls and training. Perform metrics analysis & reporting Responsible for supporting AML strategy to enhance the AML program for our business; 

    Perform AML metrics analysis & reporting Input. Responsible for the clearance of the hits on Bridger Tool on daily basis. Perform AML due diligence checks on prospective customers, related parties, investors and suppliers using research tools and external data sources. Participate in assigned AML projects Physical attendance trainings on Compliance matters Qualifications/Requirements: Bachelor’s degree preferable in Law. 

    Advanced level in written and oral English. (Note, this is a must to succeed in the position) Minimum of 5 years of experience in Legal and or Compliance Excellent Computer skills (Excel & Power Point) 

    EU Work Permit Additional Eligibility 

    Qualifications: Desired Characteristics: Strong organizational skills Demonstrated analytical skills Familiarity with AML regulations Knowledge of research databases Ability to interact with and influence others to create momentum and drive initiatives successfully to completion. Able to handle a number of tasks at the same time with good prioritisation skills. 

    Date: Jan 15, 2014
    Location: Madrid, Spain
    Job Number: 1920354
    Business: GE Capital Business

    lunes, enero 20, 2014

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    Trabajo en Microsoft España: Applications, Media and Publishing Group (AMP) - Channel Manager Job

    Date: Jan 15, 2014
    Location: Madrid, ES
    Job Category: Software Engineering: Content Publishing
    Location: Madrid, ES
    Job ID: 858670-130265
    Division: (Not Group Specific)

    Product Manager will be part of the Applications, Media and Publishing Group (AMP) one of Microsoft’s fastest-growing, most dynamic business groups. AMP includes both web and mobile products such as MSN.es, Windows 8 Apps and Windows Phone Apps

    Will work in the AMP Spanish team reporting to the Executive Producer (EP).
    Will provide audience and business information and recommendations to the EP and the rest of the team that helps decision-making on product
    Will be responsible for the assigned vertical/s performance and quality
    Will build strong relations with key content partners
    Internationally will be connected to International Business Operations Managers and Audience Teams building budget and audience report documentation. Also will work close to Vertical leaders, heavily involved in product definition and discussions.

    The PM primary goals are both monitoring KPIs and grow vertical user engagement by increasing share of online minutes and page views per unique users, ensuring a "best in class" experience in his products

    Key Responsibilities:
    Manage audience and budget reporting for AMP Spain
    Building the audience and engagement level (e.g. creating inventory) for the assigned products (verticals)
    Ultimate responsibility for the quality of content properties shipped to consumers
    Follow developments, around technology evolutions in consumers’ content adoption and usage trends across all industries. Provide information on market trends to the group 

    Knowledge and Experience 
    Vision on digital environment
    Deep understanding on digital audience metrics
    A seasoned Media leader who has held key management roles in content operations 
    7+ years of working experience as a product manager in a Media organization, 
    Deep knowledge of the Spanish media scenario (competitors, trends)
    Great passion and know how to deliver a premium product quality and user experience on several devices and destinations (PC, TV, Phone, Games Consoles)
    Experience in working in Matrix organizations 
    Experience in working with remote team members
    Experience of business development and contractual agreements
    Mature and co-operative style with partner organizations and teams
    Stellar presentation and communication skills

    Technical/Functional Skills
    Demonstrable skills in digital media product managment 
    Skilled in audience measuring tools 
    Experience on budget reporting 
    Skilled in MSFT consumer software, especially Excel
    Strong project management skills 
    Strong interpersonal, communication and presentational experience 
    Excellent command of both English and Spanish languages

    Personal Attributes / Interpersonal Skills
    Creative thinker who can see ‘the big picture’ and unite new and exciting ideas with practical executions
    "User centric" thinking ability 
    Comfortable with lworking through collaboration in multi-market and multi-cultural environments
    Commitment to delivering results
    Passion for consumers, content, and technologies
    Excellent diplomatic and relationship management skills 
    Flexible and positive in responding to fast-moving environments
    Technical passion and drive, interested in broader Microsoft and online business
    Energetic, enthusiastic, charismatic and inspirational
    Collaborates effectively with other teams or groups 
    Asks for and listens to feedback and suggestions. Continuous improvement mentality
    Aspires to excellence

    Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of colour, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief”.

    Job Segments: Media Publishing, Media, Publishing, Engineer, Business Development, Marketing, Engineering, Sales